by: Yan Kaner
Posted: / Updated:
Several dozen mothballed Delta Air Lines jets are parked on a closed runway at Kansas City International Airport on Thursday, May 14, 2020 in Kansas City, Mo. Delta Air Lines said Monday, Aug. 31, 2020 that it will drop the fee for domestic flights. Delta is following the example set by United Airlines and saying it will drop an unpopular $200 fee on customers who change a ticket for travel within the United States. The moves come as airlines are desperately trying to lure people back to flying. (AP Photo/Charlie Riedel)
LAS VEGAS (KLAS) — Delta Air Lines gave travelers more time to rebook their trips and extended the life of travel credits an extra year, the airline announced.
Effective Wednesday, customers with eCredits on their accounts will have an extra year of flexibility to rebook flights, according to Delta.
“We want to ensure our customers enjoy peace of mind when booking or rebooking their Delta trips this year,” said Allison Ausband, Chief Customer Experience Officer.
Travelers will be able to rebook with eCredits through 2023 for travel anytime through 2024, Delta said.
“This leading extension provides more time for customers to use their travel credits, so they can book with complete confidence that Delta has their back even when moments arise out of their control,” Ausband added.
The Atlanta-based carrier also extended voucher periods for Delta vacation customers.
Delta said it would take time to update passengers’ expiration dates in its computer system, but customers looking to book travel with credits should not be affected.
This move comes in the wake of significant travel disruptions during the holiday season, which impacted airports and airlines.
